Warranty

This store stands out for the quality of its products and service. If you are not satisfied with your purchase, simply contact Customer Service within 15 days of the purchase date and, except for the reasons listed below, we will refund the full price of the product in question, excluding shipping and customization costs (in case in which the store provides online customization of the product with our configurator). Our stores create products with the best materials, using cutting-edge technologies. We are proud of our commitment and service to customer satisfaction.

We are not responsible for:

  • Goods tampered with by third parties (for example couriers).
  • Washes not compliant with product specifications.
  • Errors in user-selected options (for example, product type or size).

In the event that the store provides online customization of the product, we are not responsible for:

  • Spelling, punctuation or grammatical errors made by the customer.
  • Inferior and/or insufficient quality or low resolution of uploaded images.
  • Design errors made by the client in the design creation process.

Please examine your items carefully and correct any errors before placing your order.
In an attempt to contain costs in the event of errors after ordering, contact us immediately (within a maximum of 24 hours from the order) at our email address igssportitalia@gmail.com or via WhatsApp at +39 3486948097. Any subsequent changes to the order may not guarantee the agreed delivery times.